Your migration to CONNECT starts Tuesday 12th December!
We will begin to migrate your department to CONNECT – the managed desktop environment offered by IT Services as of Tuesday 12th December.
Further information about the CONNECT service and frequently asked questions, including how to request new user accounts can be found at the following location – http://help.it.ox.ac.uk/connect/index
If you have any problems relating to your CONNECT PC or any software installed on it, please contact the
Service Desk on #12345 or email firstname.lastname@example.org
Logging on to your PC
1) After your PC has finished loading, press the CTRL + ALT + DEL keys when prompted
2) Read and accept the terms and conditions before clicking ‘ok’
3) Enter your CONNECT username and password in the boxes shown to the right. If you do not have these details, please contact the Service Desk on #12345 or by emailing email@example.com
4) Click the logon arrow or hit enter
5) Your desktop should load shortly
CONNECT uses ‘P’ numbers to identify printers. You can find a sticker on the front of any CONNECT printer showing the number. To add a printer, please do the following:
1) When logged in, click ‘Start’ > ‘Devices and Printers’
2) In the window that appears, click ‘Add Printer’
3) An ‘Add Printer’ window will appear. Click ‘Add a network, wireless or Bluetooth printer’
4) Click ‘The Printer that I want isn’t listed’
5) Ensure’ Find a printer in the directory, based on location or feature’ is selected, before clicking ‘Next’
6) In the ‘Find Printers’ window that appears, locate the printer you wish to install. You can also search using the ‘P’ number e.g. P0754 or location
7) Double click the printer you want to use and follow the prompts until the printer is installed
CONNECT uses network drives to store data. This means that no data should be stored on your office PC, rather it is off site and accessible from any CONNECT computer. This is both more secure, and more practical as it allows you to easily share files with colleagues, using the O or I drives. Files are also backed up daily, which is not the case if they were to be saved on the C drive on your PC. Network drives are accessed via Start > Computer or from most programs.
The H (Home) drive contains files that only you have access to. Within this drive, you will find ‘Desktop’ and ‘Documents’, which correspond to the same areas on the PC you are logged into. There is limited space on this drive, so we encourage you to save larger files to one of the drives below.
The O (Departmental) drive contains files that correspond to the department you are in. Different people will see different things when looking at this drive, as the contents depends on the permissions that have been granted to them.
The I (Inter) drive is a way of sharing files between departments – for example other museums using the CONNECT platform. If you have access to files belonging to another department, the InterDrive will show these, alongside the files shown in the Departmental (O) drive.
CONNECT Help Pages
Please visit our website which contains lots of useful information as well as FAQ’s on the CONNECT service: http://help.it.ox.ac.uk/connect/index