Quick Search PC’s are changing!

As part of the upgrade to Windows 10 some changes are being made to the Quick Search PC’s. Functionality and website access remains the same, however machines are now using the Chrome browser to allow increased compatibility with services. Remote … Continue reading

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CONNECT Managed Desktop: Windows 10 updates

Managing quality updates on your machine We release Microsoft quality updates to machines on a monthly cycle in line with the standard Microsoft release dates. By default your machine will receive updates three weeks after they have been released by … Continue reading

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Changes to remote support access for Managed Desktop Services

IT Services is transitioning to a new central support tool to enable teams to remotely support and assist staff. This is replacing the previous support tools that were used, including WebEx and PC Anywhere. Additional functionality that this provides include … Continue reading

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Issues with OptiPlex 7040’s experiencing a loss of sound or ‘Blue Screening’

After our PC rollout in February we were aware of an intermittent issue which left a few people with sound dropping on their machines. This was only affecting a small number of people using the newer Dell OptiPlex 7040 desktops … Continue reading

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CONNECT and Library-Public: Infrastructure Migrations Complete

The last of the data held on the CONNECT File Servers was migrated to the new infrastructure last night. This marks the completion of the successful migration of all CONNECT and Library-Public services across to the new VIPR virtual infrastructure. … Continue reading

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CONNECT filestore migrations: Bodleian – Day 9 complete

The ninth night of migrations have completed successfully. This included the following folders: oil ORAdata LMSTraining Polonsky oriadmin oxford-theses ouls-admin janitor OAD PCAS-REPRO ouls-programme Modern Political Library Records NewBodUserGroups managementcouncil LMSProject PCAS law-acq oapdsp LACLib-Staff photocopy med LMS-systems naco projmanwww … Continue reading

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CONNECT filestore migrations: Bodleian – Day 8 complete

The eighth night of migrations have completed successfully. This included the following folders: Disabled Access – BOD ill-subgroup dse eebo inventory-control ourb oriental pubex map odl projman jjohnson mfl jjjisc ptfl lawlib personnel PADS law-admin photographic music jjdecant If you … Continue reading

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CONNECT filestore migrations: Bodleian – Day 7 complete

The seventh night of migrations have completed successfully. This included the following folders: inc facilities exchange conwww inventory-control-photos hooke ConsWebPhotos engaccs itsg display currentcat djp-coopere hispanic google-docs DISG database History of Science move 2012 d-floor-pers correspondence Gladstone Link Reclassification Working … Continue reading

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CONNECT filestore migrations: Bodleian – Day 6 complete

The sixth night of migrations have completed successfully. This included the following folders: Humanities-Libraries Eresources Helpline health_safety FOH HISPIG google cro Humanities-Libraries-Admin Cricket holdings_change DecantPG Historic Venues ill-rsl ill-bod google-fb ER-Management djp-bowlerm Gladstone-Link ils-scoping-group djp-pnw high-use-working-group digitalbodsquad

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CONNECT file store migrations: Bodleian – day 5 complete

The fith night of migrations have completed successfully. This included the following folders:

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