The Integrated Communications Project is one of the most far-reaching projects undertaken by IT Services, affecting every employee and student in the University. It has the potential to transform the University’s approach to communication and collaboration. For some users it may simply mean a new desktop phone; for others, it can change the way they work by enabling more accessible and efficient communications.
The new University communications system is called ‘Chorus’. Key aspects of the new service include:
- enabling users to communicate across a range of devices, including smartphones, desktop computers, laptops, tablets and fixed handsets
- providing integrated features such as instant messaging, display of availability and video communications
- allowing for integration with other communications technologies (including voice, video, email and calendaring systems).
Chorus will impact across the collegiate University. For some it will simply mean a new desktop telephone; for others, there is the potential for changing the way they work and for making the ways they communicate more accessible and appropriate to their role and preferences.