Pre-year round-up notes

If you find a few moments spare in the start-of-new-academic-year rush, you can catch up on the pre-year round-up for IT Support Staff  here: http://www.oucs.ox.ac.uk/its3/seminar-notes/ = Malcolm, ITS3

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Richard Carpenter reports on the “Mac OS X Support Essentials” course

… it focused on the practical user support issues … excellent instructor … I’d really recommend the course …

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