CONNECT Managed Desktop: Windows 10 updates

Managing quality updates on your machine We release Microsoft quality updates to machines on a monthly cycle in line with the standard Microsoft release dates. By default your machine will receive updates three weeks after they have been released by … Continue reading

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Changes to remote support access for Managed Desktop Services

IT Services is transitioning to a new central support tool to enable teams to remotely support and assist staff. This is replacing the previous support tools that were used, including WebEx and PC Anywhere. Additional functionality that this provides include … Continue reading

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