OnTheHub renewals…

When the University first signed up for the OnTheHub service plenty of University members went there to obtain free or discounted software. When asked to register, they used their official email address – after all, why wouldn’t you? Some time … Continue reading

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Nexus365

The Nexus team are trying things out. My mailbox is now just a tad larger than it was yesterday. Isn’t this number a lovely sight? 🙂

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BlackBerry decline continues

The Nexus Blackberry Enterprise server is licensed for 378 BlackBerry devices. And, back in 2010, we needed every last one of those licences. Today things are very different. After a lengthy process contacting users and removing those who had given … Continue reading

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Nexus’ BlackBerry Enterprise Server

Early last week an email was sent to all Nexus BlackBerry users whose devices had not made contact for at least three months. The responses (or non-delivery reports!) from those people have allowed a further clean-up of inactive users. Following this work … Continue reading

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Office 365, viral tenancies, and side effects

All of the University’s domain names have to be added to Office 365 in order to use them with the service. This process has been hampered both by the sheer number of domains in use here and Microsoft’s decision to … Continue reading

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RDP: “The connection has been lost.”

This message was appearing a little too often for my liking: In many cases this problem is caused by a feature known as Auto-Tuning. This is supposed to continually adjust TCP/IP receive window size based on the network conditions at any given moment. … Continue reading

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RIP Smartscreen

Microsoft have included spam-filtering in Exchange for many years, under the SmartScreen name. But from 1st November that will change: there’ll be no more updates and the feature won’t be included in new versions of Exchange Server. Updates for SmartScreen client-side spam-filtering … Continue reading

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The New York Times on email chains

This is some excellent advice on the subject of “When I’m Mistakenly Put on an Email Chain Should I Hit ‘Reply All’ Asking to Be Removed?” https://twitter.com/bydanielvictor/status/771698039908

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“Why does Nexus send me spam?”

We have had a spate of spam making it into Nexus mailboxes recently, provoking a flurry of discourse on the ITSS-Discuss mailing list. To be able to stop spam more effectively there are some checks that IT Support Staff can … Continue reading

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Autodiscover: no longer optional

Executive summary: Outlook 2016 users may find themselves disconnected when Autodiscover is not present for your  unit’s domain name. Over the last few months we have noticed a rise in the number of Outlook connectivity incidents reported to the helpdesk.  … Continue reading

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