RDP: “The connection has been lost.”

This message was appearing a little too often for my liking: In many cases this problem is caused by a feature known as Auto-Tuning. This is supposed to continually adjust TCP/IP receive window size based on the network conditions at any given moment. … Continue reading

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RIP Smartscreen

Microsoft have included spam-filtering in Exchange for many years, under the SmartScreen name. But from 1st November that will change: there’ll be no more updates and the feature won’t be included in new versions of Exchange Server. Updates for SmartScreen client-side spam-filtering … Continue reading

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The New York Times on email chains

This is some excellent advice on the subject of “When I’m Mistakenly Put on an Email Chain Should I Hit ‘Reply All’ Asking to Be Removed?” https://twitter.com/bydanielvictor/status/771698039908

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“Why does Nexus send me spam?”

We have had a spate of spam making it into Nexus mailboxes recently, provoking a flurry of discourse on the ITSS-Discuss mailing list. To be able to stop spam more effectively there are some checks that IT Support Staff can … Continue reading

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Autodiscover: no longer optional

Executive summary: Outlook 2016 users may find themselves disconnected when Autodiscover is not present for your  unit’s domain name. Over the last few months we have noticed a rise in the number of Outlook connectivity incidents reported to the helpdesk.  … Continue reading

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BlackBerry Enterprise Server: the end is nigh?

The Nexus team have maintained a BlackBerry Enterprise Server since the inception of the Nexus service. At its peak there were many hundreds of users for this service. For some time a BlackBerry handset was the mobile device of choice … Continue reading

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OneDrive for Business sign in failure

I’ve been setting up a new PC – a fresh installation of Windows 10 – and wanted to reconnect to my OneDrive for Business content. Windows 10 includes the client natively so there’s nothing to install. I pasted in the … Continue reading

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Colour-coded SharePoint calendars

I needed to create a team calendar in SharePoint which, by default in SharePoint 2010, doesn’t give you an option for colour-coded categories. So, what follows is a workaround (and a bit of a faff, to be honest) but it … Continue reading

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BlackBerry Enterprise Server 5 versions

Mostly for my own reference, here are the numbers you’ll see in ‘Add/Remove programs’ and which version of the BES software they correspond to: The bundle number is important when you need to find out which version you are running. … Continue reading

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Outlook Anywhere versus MAPI over HTTP

Outlook Anywhere has been around for a very long time now. Back when it was young nobody was really thinking seriously about the future routes from which a desktop client might access Exchange, such as from a cellular phone network … Continue reading

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