“Why does Nexus send me spam?”

We have had a spate of spam making it into Nexus mailboxes recently, provoking a flurry of discourse on the ITSS-Discuss mailing list. To be able to stop spam more effectively there are some checks that IT Support Staff can … Continue reading

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Autodiscover: no longer optional

Executive summary: Outlook 2016 users may find themselves disconnected when Autodiscover is not present for your  unit’s domain name. Over the last few months we have noticed a rise in the number of Outlook connectivity incidents reported to the helpdesk.  … Continue reading

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BlackBerry Enterprise Server: the end is nigh?

The Nexus team have maintained a BlackBerry Enterprise Server since the inception of the Nexus service. At its peak there were many hundreds of users for this service. For some time a BlackBerry handset was the mobile device of choice … Continue reading

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OneDrive for Business sign in failure

I’ve been setting up a new PC – a fresh installation of Windows 10 – and wanted to reconnect to my OneDrive for Business content. Windows 10 includes the client natively so there’s nothing to install. I pasted in the … Continue reading

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Colour-coded SharePoint calendars

I needed to create a team calendar in SharePoint which, by default in SharePoint 2010, doesn’t give you an option for colour-coded categories. So, what follows is a workaround (and a bit of a faff, to be honest) but it … Continue reading

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BlackBerry Enterprise Server 5 versions

Mostly for my own reference, here are the numbers you’ll see in ‘Add/Remove programs’ and which version of the BES software they correspond to: The bundle number is important when you need to find out which version you are running. … Continue reading

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Outlook Anywhere versus MAPI over HTTP

Outlook Anywhere has been around for a very long time now. Back when it was young nobody was really thinking seriously about the future routes from which a desktop client might access Exchange, such as from a cellular phone network … Continue reading

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Sharepoint Access Denied

We’ve had problems reported with some SharePoint sites recently where folks have been invited to view documents in a library and provide feedback.  The complaint is that lots of people simply get “Access Denied” messages. A quick check of the … Continue reading

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SharePoint 2010 versus 64bit Office 2013

Earlier today my needed to reset a long list of items in a SharePoint list. This task is best achieved in ‘data-sheet view’, since the alternative is to manually edit each entry. Not my idea of fun. Now I had … Continue reading

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Outlook 2013 and ‘slow connections’

I’ve been playing with Microsoft’s new OFFCAT tool, which analyses your Office configuration and recommends improvements or corrections. The results were mostly what you’d expect – there were a couple of newly-released Office-specific patches I was missing which don’t appear … Continue reading

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