Desktop Services Team

Event logs give a huge amount on information on what is going on within the Windows OS. However filtering out the interesting bits and comparing them across machines can be extremely difficult and time consuming.  We’re in the process of … Continue reading →

We are spending further time looking at the processes and methods used for deploying Windows Updates to our machines, including using the Microsoft Best Practice Analyser to review the server configuration. In particular there is a process that runs locally … Continue reading →

Our desktops machines are almost exclusively Dell OptiPlex machines that are up to 5 years old.  This generally puts us in a very good position with relatively few hardware failures however we can’t rule out problematic hardware causing some of … Continue reading →

We’ve installed the MS toolkit on a test machine to allow us to record what is happening on the background on this machine. This will help us see what is going on when the machine becomes unresponsive and also going … Continue reading →