Turnitin will be unavailable on Saturday Jan 5th 2019 from 16:00 – 00:00

Turnitin will be unavailable between 4pm and 12am on Saturday 5th January. All submissions made through WebLearn during this period will be queued and processed once the maintenance is complete. It will not be possible to create a new assignment which routes essays via Turnitin during the maintenance window but it will be possible to retrospectively enable Turnitin once the window has closed.

It will not be possible to submit directly to Turnitin during the maintenance period.

Here’s the original note from Turnitin.

Scheduled Maintenance

We’re just dropping you a note to inform you that the following Turnitin services will be unavailable on January 5th, 2019:

  • Turnitin and TurnitinUK (including all integrations and Turnitin Early Adopter Program)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

When will services be unavailable?

  • PST January 5 08:00 – 16:00
  • GMT January 5 16:00 – 00:00 (January 6)
  • AEST January 6 02:00 – 10:00

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any grading or submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

Turnitin, LLC, 2101 Webster St. Suite 1800, Oakland, California 94612

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Changes to turnitinuk.com

Keen-eyed readers may note that www.turnitinuk.com now requires a login. Fear not as public content is still available via the follow two public URLs

[Added by Jill, 05/11/2018: In other words, one needs to go via turnitin.com to access training and support materials, not directly to www.turnitinuk.com]

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Turnitin Scheduled Maintenance – 28 October 9am – 9.30am

We have just received this from Turnitin. WebLearn will queue all essay submissions and process them once the maintenance is complete.

No new assignments should be created whilst Turnitin is unavailable.

We’re just dropping you a note to let you know the following Turnitin services will be briefly unavailable on October 28, 2018:

  • Turnitin and TurnitinUK (including all integrations and Turnitin Early Adopter Program)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this micro maintenance (30 minutes) will include several hardware updates and performance improvements.

When will services be unavailable?

GMT Oct 28th 09:00 – 09:30

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

 

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Turnitin Scheduled Maintenance: Sept 22 4pm – 12:30am (Sept 23)

A message from Turnitin.

To clarify, during the maintenance period (Sept 22 4pm – 12:30am (Sept 23))

  • it will not be possible to create or submit assignments via the Turnitin website
  • it will not be possible to create a new Turnitin-enabled assignment in WebLearn (although you can create a regular assignment and then enable Turnitin checking at a later date)
  • all submissions to Turnitin-enabled assignments made via WebLearn will be queued and checked once the maintenance has run its course

Dear Customers,

You may have noticed that some Turnitin customers recently experienced intermittent service interruptions or degradations. We apologize if you were one of the customers affected, and we are happy to report that our services are currently stable.

To prevent further issues of this nature, we will be performing some proactive emergency maintenance that will temporarily disrupt our services including:

  • Turnitin and TurnitinUK (including all integrations)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate (including iThenticate via API)
  • WriteCheck

When will services be unavailable?

PDT Sept 22 8am – 4:30pm

BST Sept 22 4pm – 12:30am (Sept 23)

AEST Sept 23 1am – 9:30am

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your understanding and continued support of Turnitin.

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

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New Turnitin Status Page

Turnitin have introduced a new “dynamic” status page which gives real-time information on the health of their systems. It also outlines any planned downtime. Be sure to check the Turnitin UK section (and not the general Turnitin area).

It maybe worth pointing out how a Turnitin outage affects users. There are two scenarios:

  1. use via WebLearn
  2. (direct) use via the TurnitinUK website

Use of Turnitin via WebLearn

Outage of TurnitinUK will

  • not affect the submission of papers via WebLearn. WebLearn will queue any submissions and will dispatch them to Turnitin once the service is restored.
  • will affect the viewing of originality scores and originality reports – neither of these facilities will be available until the service is restored.

Direct Use of Turnitin via the TurnitinUK Website

Outage of TurnitinUK will affect both the submission of papers and the viewing of reports and scores.

These facilities will only be available once the service is restored.

 

 

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Turnitin will be unavailable on July 10, 2018

Warning: Be careful not to set any WebLearn assignment ‘Due date’ and time (or ‘Accept Until’ date and time) during the following Turnitin downtime (if an assignment does close when Turnitin is unavailable, the Originality Report will fail to be generated…)

The following Turnitin services will be unavailable on July 10, 2018 from 16:00-00:00:

  • Turnitin and TurnitinUK (including all integrations)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

The Turnitin suppliers advise the following: “To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements”.

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Recent Improvements to Feedback Studio

A message from Turnitin about Feedback Studio improvements designed to help instructors help students learn with integrity.

Feedback Studio now offers:

  • Faster formative Similarity Reports – Give students more support to master paraphrasing and citation conventions. For instructors who allow resubmissions within their assignment settings, students will be able to view their Similarity Report, revise and then resubmit their work up to three times without waiting 24 hours.
  • Actionable data for instructors – Empower your faculty to track class-level trends in submissions, feedback, and papers with high similarity scores. Instructors will be able to download class usage files from their Turnitin homepage. Available via Turnitin.com and Basic integrations only.

For our secondary education customers, we’re thrilled to announce even more ways to integrate Feedback Studio into your curriculum.

  • Engaging, supportive QuickMark sets – Aligned with best practices for delivering quality feedback to younger learners, new drag-and-drop comments will help teachers help their students achieve learning outcomes, engage them in revision, and save time.

As we continue to enhance the user experience for our Feedback Studio customers, keep an eye on our release notes and @TurnitinProduct Twitter feed for more information.

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Turnitin (& iThenticate) direct will be unavailable on March 17, 2018

https://www.flickr.com/photos/22909113@N06/2985215512/A note from Turnitin UK.

Please be aware that students will still be able to submit essays within WebLearn; the submission of work and the generation of reports will be queued by WebLearn and will be processed as soon as Turnitin is available again. The outage only affects the services when accessed directly using a web browser.

Turnitin Service Alert

Scheduled Maintenance

We’re just dropping you a note to let you know that the following Turnitin services will be unavailable on March 17, 2018:

  • Turnitin and TurnitinUK (including all integrations)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

When will services be unavailable?

PST   March 17 8am – 2pm
GMT  March 17 4pm – 10pm
AEST  March 18 2am – 8am

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

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Turnitin’s summary of UK User Summit (19 Oct 2017)

This blog already contains an entry on the national UK User Summit that was held in Newcastle on 19 October 2017.

Here is a summary (with links to further information) provided by Turnitin after the event:

  • More education is needed to communicate what academic integrity actually means – for both staff and students.
  • This lack of understanding represents a major reputational risk for individual institutions, awarding bodies and the HE sector as a whole.
  • Contract cheating is a growing industry. 800–1,200 different websites have been identified as selling essays – there is sure to be more out there.
  • The QAA, working in partnership with Turnitin, provided an overview of its latest policy to help HE institutions address contract cheating and essay mills.
  • However, it is not just essay mills that are the problem. “When a student gets someone else to do the work for them, they usually give it to a friend or a family member or someone they know rather than a commercial service.” Phil Newton, University of Swansea (Watch Phil’s presentation here)

The Support and Consultation team in Academic IT Services (Technology-Enhanced Learning) is working closely with Turnitin and the UK higher education sector on these and many more aspects of promoting academic integrity.

Contact Oxford University Turnitin support: turnitin@it.ox.ac.uk

 

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Turnitin and iThenticate review project – Update

The Turnitin and iThenticate Review project aimed to find out if Oxford’s plagiarism screening and awareness tools (including Turnitin and iThenticate) continue to meet the needs of staff and students. A staff survey was conducted during September 2017.

Details about the review, including a summary of survey findings and reasons for the recommendations, are available from the Turnitin and iThenticate Review web page.

Based on findings from the survey, (completed by 93 staff members), along with information gathered from the higher education sector, the project recommended:

  • Retain licences for both Turnitin and iThenticate
  • Review expected improved product offerings, including those of possible competitors, after November 2019

In the meantime, there is potential to enhance service provision, and to increase awareness across the University about Turnitin and iThenticate, and their intended purposes.

Contact us if you have any questions: edu-it@it.ox.ac.uk

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