Desktop Services Team

Our desktops machines are almost exclusively Dell OptiPlex machines that are up to 5 years old.  This generally puts us in a very good position with relatively few hardware failures however we can’t rule out problematic hardware causing some of … Continue reading →

We have come up with a number of scenarios to test what happens if we change our current printing setup. We are investigating the consequences of removing the group policy printers policy as we are aware that this increases login … Continue reading →

The machine retrieved from Dartington House was uresponsive during the morning so we ran the following tests to confirm this wasn’t due to hardware fault.   Hard Drive scan – the results showed the hard drive was in working order. … Continue reading →

We’ve installed the MS toolkit on a test machine to allow us to record what is happening on the background on this machine. This will help us see what is going on when the machine becomes unresponsive and also going … Continue reading →

We’ve setup a test machine in our offices and performed login benchmarking. This machine was swapped out with a slow running machine in one of the meeting rooms in Dartington House so we can carry out further tests using a … Continue reading →