Desktop Services Team

We’ve known for some time that printer deployment isn’t necessarily working as well as it was originally planned to, but as with everything else finding the time to pull everyone together to look at it is difficult. Whilst we will … Continue reading →

A previous post highlights the way in which Google Chrome operates and the memory it uses. It’s not alone and amongst other things most modern browsers gobble up memory quicker than turkey at Christmas. We’re in a world where a … Continue reading →

Late yesterday we agreed and released a Microsoft patch (KB3050265) to all of our managed machines. This resolves a known issue whereby in some circumstances the machines resources get eaten up by a rogue svchost process whilst it is analysing … Continue reading →

It’s good news for anyone using our desktops with only 4GB of RAM. Hot off the back of our annual PC replacement cycle, over the next three weeks (15th February – 4th March) we’ll upgrading all of our desktop machines … Continue reading →

Further to our previous testing we have continued to monitor changes we have made to the automatic printer deployments. This is currently being tested on a small number of machines to ensure we know the full impact of the changes … Continue reading →

Alongside looking at reviewing and filtering Event Logs we are also working on a set of scripts that can pull back useful information from machines. This can give us information such as the CPU and memory usage, the status of … Continue reading →

Further to our initial investigations we are applying a pair of updates to test machine to address an issue in which system performance can be decreased during scans. This issue has the greatest effect on computers that have a small … Continue reading →

Chrome runs each tab as a separate process running them in complete isolation. This means it can be extremely quick however it does mean that more memory is being used. Even tabs running the background are kept running to allow … Continue reading →

Event logs give a huge amount on information on what is going on within the Windows OS. However filtering out the interesting bits and comparing them across machines can be extremely difficult and time consuming.  We’re in the process of … Continue reading →

We are spending further time looking at the processes and methods used for deploying Windows Updates to our machines, including using the Microsoft Best Practice Analyser to review the server configuration. In particular there is a process that runs locally … Continue reading →