Message from Turnitin about the recent takeover

As you may have read on several media platforms over the past few weeks, Turnitin is joining the Advance family of companies! We’re getting in touch to briefly explain what this means for you, and how we plan to move forward following the acquisition.

Why Advance?

Advance’s long-term perspective and commitment to education make them the perfect partner to help Turnitin pursue our mission of engaging students and teachers worldwide. While Advance may be best known for its ownership of Condé Nast, they have a broad and diverse portfolio of media, communications, and technology assets and have been looking to invest in education and educational technology.

What does this mean for you?

Turnitin will continue operations as usual. The acquisition by Advance will not impact our current offerings or how we work with our users. We will continue as a forward-thinking company that is focused on delivering high-value solutions for instructors and students that save time, improve student outcomes, and promote academic integrity. Advance is a long term home for Turnitin and will support us in realising our vision of being a platform for academic institutions, where students can submit papers or digital assignments across subject areas and file type.

Will there be any changes to how Turnitin operates after the acquisition?

Through this message, we’d like to reassure our customers that we will remain a stand-alone company with our own leadership, mission, values, and culture. The acquisition will allow us to continue to branch out into tools that support grading and feedback in additional disciplines, such as STEM fields, and create additional solutions that leverage leading-edge technologies, including AI, machine learning, and computer vision. Improvement is our only intended change moving forward. Together with Advance, we will further enhance the company’s core products, invest in emerging technologies and explore new opportunities to best serve you.

How will the acquisition affect the privacy of student data?

At Turnitin, we have no intention of using our database for anything other than refining our current offerings in order to contribute to the academic integrity policies that run through your institution. Integrity remains a core value which we will continue to uphold in all aspects of the business, including the standards and processes around data privacy and intellectual property. We are committed to treating each other and our customers with trust and respect; as such, we advocate for the protection and safeguarding of our users’ data in our interactions with our customers, and with other companies.

Posted in TII news | Leave a comment

The Turnitin user guides have moved again

Photo credit Katherine Johnson. https://www.flickr.com/photos/aka_kath/3035341007/

The Turnitin user guides are on the move again! They can now be found at https://help.turnitin.com.

Information about Turnitin UK service is still to be found at https://www.turnitin.com/regions/uk

Posted in Uncategorized | Leave a comment

Turnitin new add-on: Authorship Investigate

Recent articles (see below) have highlighted growing concern about students purchasing made-to-order essays and assignments from so-called ‘essay mills’ or ‘essay writing services’ and how universities need to raise awareness about the practice and the risks involved. The practice is known as ‘contract cheating’.

Oxford University has been aware of this practice for a number of years, and warns students by means of lunch-time awareness sessions, study skills websites and other support services (Oxford login required). Students are also warned not to seek free so-called ‘plagiarism checking’ services, which may be spurious (for example, resulting in stealing original work and selling it to others).

From January 2019, the providers of Turnitin will launch a new add-on product called Authorship Investigate. This tool makes use of forensic linguistics and machine learning to investigate a piece of student writing based on the student’s usual style, tone and other linguistic characteristics. As always, a software tool can only flag issues that may deserve further investigation and interpretation by experts in the field.

More information:

Posted in TII news | Leave a comment

Turnitin will be unavailable on Saturday Jan 5th 2019 from 16:00 – 00:00

Turnitin will be unavailable between 4pm and 12am on Saturday 5th January. All submissions made through WebLearn during this period will be queued and processed once the maintenance is complete. It will not be possible to create a new assignment which routes essays via Turnitin during the maintenance window but it will be possible to retrospectively enable Turnitin once the window has closed.

It will not be possible to submit directly to Turnitin during the maintenance period.

Here’s the original note from Turnitin.

Scheduled Maintenance

We’re just dropping you a note to inform you that the following Turnitin services will be unavailable on January 5th, 2019:

  • Turnitin and TurnitinUK (including all integrations and Turnitin Early Adopter Program)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

When will services be unavailable?

  • PST January 5 08:00 – 16:00
  • GMT January 5 16:00 – 00:00 (January 6)
  • AEST January 6 02:00 – 10:00

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any grading or submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

Turnitin, LLC, 2101 Webster St. Suite 1800, Oakland, California 94612

Posted in TII news | Leave a comment

Changes to turnitinuk.com

Keen-eyed readers may note that www.turnitinuk.com now requires a login. Fear not as public content is still available via the follow two public URLs

[Added by Jill, 05/11/2018: In other words, one needs to go via turnitin.com to access training and support materials, not directly to www.turnitinuk.com]

Posted in Uncategorized | Leave a comment

Turnitin Scheduled Maintenance – 28 October 9am – 9.30am

We have just received this from Turnitin. WebLearn will queue all essay submissions and process them once the maintenance is complete.

No new assignments should be created whilst Turnitin is unavailable.

We’re just dropping you a note to let you know the following Turnitin services will be briefly unavailable on October 28, 2018:

  • Turnitin and TurnitinUK (including all integrations and Turnitin Early Adopter Program)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this micro maintenance (30 minutes) will include several hardware updates and performance improvements.

When will services be unavailable?

GMT Oct 28th 09:00 – 09:30

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

 

Posted in Uncategorized | Leave a comment

Turnitin Scheduled Maintenance: Sept 22 4pm – 12:30am (Sept 23)

A message from Turnitin.

To clarify, during the maintenance period (Sept 22 4pm – 12:30am (Sept 23))

  • it will not be possible to create or submit assignments via the Turnitin website
  • it will not be possible to create a new Turnitin-enabled assignment in WebLearn (although you can create a regular assignment and then enable Turnitin checking at a later date)
  • all submissions to Turnitin-enabled assignments made via WebLearn will be queued and checked once the maintenance has run its course

Dear Customers,

You may have noticed that some Turnitin customers recently experienced intermittent service interruptions or degradations. We apologize if you were one of the customers affected, and we are happy to report that our services are currently stable.

To prevent further issues of this nature, we will be performing some proactive emergency maintenance that will temporarily disrupt our services including:

  • Turnitin and TurnitinUK (including all integrations)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate (including iThenticate via API)
  • WriteCheck

When will services be unavailable?

PDT Sept 22 8am – 4:30pm

BST Sept 22 4pm – 12:30am (Sept 23)

AEST Sept 23 1am – 9:30am

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your understanding and continued support of Turnitin.

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

Posted in Uncategorized | Leave a comment

New Turnitin Status Page

Turnitin have introduced a new “dynamic” status page which gives real-time information on the health of their systems. It also outlines any planned downtime. Be sure to check the Turnitin UK section (and not the general Turnitin area).

It maybe worth pointing out how a Turnitin outage affects users. There are two scenarios:

  1. use via WebLearn
  2. (direct) use via the TurnitinUK website

Use of Turnitin via WebLearn

Outage of TurnitinUK will

  • not affect the submission of papers via WebLearn. WebLearn will queue any submissions and will dispatch them to Turnitin once the service is restored.
  • will affect the viewing of originality scores and originality reports – neither of these facilities will be available until the service is restored.

Direct Use of Turnitin via the TurnitinUK Website

Outage of TurnitinUK will affect both the submission of papers and the viewing of reports and scores.

These facilities will only be available once the service is restored.

 

 

Posted in Uncategorized | Leave a comment

Turnitin will be unavailable on July 10, 2018

Warning: Be careful not to set any WebLearn assignment ‘Due date’ and time (or ‘Accept Until’ date and time) during the following Turnitin downtime (if an assignment does close when Turnitin is unavailable, the Originality Report will fail to be generated…)

The following Turnitin services will be unavailable on July 10, 2018 from 16:00-00:00:

  • Turnitin and TurnitinUK (including all integrations)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

The Turnitin suppliers advise the following: “To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements”.

Posted in Uncategorized | Tagged | Leave a comment

Recent Improvements to Feedback Studio

A message from Turnitin about Feedback Studio improvements designed to help instructors help students learn with integrity.

Feedback Studio now offers:

  • Faster formative Similarity Reports – Give students more support to master paraphrasing and citation conventions. For instructors who allow resubmissions within their assignment settings, students will be able to view their Similarity Report, revise and then resubmit their work up to three times without waiting 24 hours.
  • Actionable data for instructors – Empower your faculty to track class-level trends in submissions, feedback, and papers with high similarity scores. Instructors will be able to download class usage files from their Turnitin homepage. Available via Turnitin.com and Basic integrations only.

For our secondary education customers, we’re thrilled to announce even more ways to integrate Feedback Studio into your curriculum.

  • Engaging, supportive QuickMark sets – Aligned with best practices for delivering quality feedback to younger learners, new drag-and-drop comments will help teachers help their students achieve learning outcomes, engage them in revision, and save time.

As we continue to enhance the user experience for our Feedback Studio customers, keep an eye on our release notes and @TurnitinProduct Twitter feed for more information.

Posted in Uncategorized | Tagged | Leave a comment