The following shared storage migrations were completed sucessfully
31st August
- Estates shared drive
1st September
- Development Office shared drive
- Alumni Relations shared drive
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Fileserver migrations – Estates, Development Office, Alumni – complete
Posted in Announcements, File Server Migrations, Updates
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Fileserver migrations – H:\, O:\Apps, P:\ – complete
The fileserver migrations were completed sucessfully on Sunday 28th August.
All Home drives (H:\)
Applications folders (O:\Apps)
Public drive (P:\)
are now on the new infrastructre.
If you are having any problems accessing your data please restart your computer before contacting the Service Desk
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Office 2013 Upgrades
CONNECT PCs need to be upgraded to Office 2013.
PCs currently still running Office 2010 have been receiving daily messages to install the upgrade.
From 1st September these messages will occur every 4 hours, prompting you to either install the upgrade immediately or close all applications, restart the machine and run the upgrade from the Oxford Applications Installer.
Further information e.g. Outlook and passwords, personal templates and quick parts, can be found here:
http://help.it.ox.ac.uk/connect/usingconnect/applications#Office_2013.
Please note the upgrade can take upwards of 50 minutes to complete. When you are ready to run the upgrade we advise you to restart your PC first before continuing. Following the upgrade Outlook will automatically re-index your mailbox(s) and during this period searches may not retrieve all results however all other functionality will be available.
If you have any problems or queries please contact the Service Desk on ext. 12345 or via help@it.ox.ac.uk.
Posted in Announcements, Office 2013
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REMINDER – CONNECT File Store Moves:- O:\Apps, P:\ and H:\
Sunday 28th August there will be no access for all users between 10am and 4pm to the following :
- Apps folder (O:\APPS)
- Public Drive (P:\)
- HOME Drives (H:\)
During the migration of these drives to new infrastructure access to your data will not be possible so please save and close files before the start of the planned work and log off your computer. Please do not attempt to access the data again until after the migrations have been completed.
Please note that this will also affect the CONNECT Remote Desktop service.
Posted in File Server Migrations, Updates
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File Server Migrations – Day 12 complete
Last night’s migrations completed successfully, including:
- Finance Division – Investments and Treasury
- Finance Division – Purchasing
- Research Services
- Planning and Resource Allocation
Please report any problems to the Service Desk.
Planning is underway to migrate the remaining UAS departments, including Development Office, Alumni and Estates. Further information about these will be sent out next week.
Posted in File Server Migrations
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File Server Migrations – Day 11 complete
Last night’s migrations completed successfully, with the following drives moved:
- Finance Division – Management Accounts
- Finance Division – Financial Accounts
- Finance Division – Departmental Services
Posted in File Server Migrations
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File Server Migrations – Day 10 complete
The tenth batch of the ADMN departmental shares were successfully migrated last night. These included
- Finance Division – Tax
- Finance Division – Internal Audit
- Word Processing *
- IT Services – Prophecy *
* These were originally scheduled for Friday 19th August however were brought forward and also successfully migrated last night
Please report any problems to the Service Desk.
Click here for the current migration schedule.
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File Server Migrations – Day 9 complete
The nineth batch of the ADMN departmental shares were successfully migrated last night. These included
- Front Desk
- Reprographics
- IT Services – ISIDORE
- Finance Division – Finance Administration
- Filing Office
- University Card
- Training Course
Please report any problems to the Service Desk.
Click here for the current migration schedule.
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Issues affecting printing in CONNECT
There is currently an issue affecting a small number of printers in CONNECT where a Windows Update has changed the behaviour of print driver installations causing a few to prompt for Administrator rights to install the drivers.
We are working in the back ground to identify and fix all of the affected print drivers however this is quite a manual process. In the meantime please contact the Service Desk if you are experiencing this with the asset tag (P Number) of the printer and we will get it resolved as quickly as possible.
Updated so far
Print drivers for the following device models known to have the problem have been updated and should now be back to normal.
- Ricoh 2550 series photocopiers
- Ricoh 3300 series photocopiers
- Ricoh 4000 series photocopiers
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File Server Migrations – Day 8 complete
The eighth batch of the ADMN departmental shares were successfully migrated last night. These included
- University Shop
- Accounts Services – Finance Division
- Registrar’s Office
- Accounts Receivable – Finance Division
- Life and Environmental Sciences Division (Legacy)
- Student Funding and Access Office
- Chest – Finance Division
- OpenDoor
- Business Liaison Unit
- Security Control Continue reading
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