Issue affecting some network drives

Posted on April 18, 2016 by Jane Palmar

From around 8pm on Sunday evening we experienced an issue which affected the following shared network drives G:\ and O:\  for MIS OpenDoor Parks Pensions Planning (PRAS) Payments MANACC (Management Accounts) MPSDIV (MPLS) Occupational Health Connection to the affected disc … Continue reading →

Posted in Announcements | Comments Off on Issue affecting some network drives

Update on progress of RAM upgrades

Posted on March 21, 2016 by Jane Palmar

We have now completed the bulk of the RAM upgrades having completed around 1045 of the planned 1080 machines. We had initially targeted locations with large number of machines to upgrade and we are now scheduling the remaining locations. We … Continue reading →

Posted in Slow PC Investigations | Comments Off on Update on progress of RAM upgrades

Reviewing printer setup

Posted on February 4, 2016 by Jane Palmar

We have come up with a number of scenarios to test what happens if we change our current printing setup. We are investigating the consequences of removing the group policy printers policy as we are aware that this increases login … Continue reading →

Posted in Slow PC Investigations | Leave a comment

Hardware analysis on sample machine

Posted on February 4, 2016 by Jane Palmar

The machine retrieved from Dartington House was uresponsive during the morning so we ran the following tests to confirm this wasn’t due to hardware fault.   Hard Drive scan – the results showed the hard drive was in working order. … Continue reading →

Posted in Slow PC Investigations | Leave a comment

Initial investigation on known slow PC

Posted on February 4, 2016 by Jane Palmar

We’ve setup a test machine in our offices and performed login benchmarking. This machine was swapped out with a slow running machine in one of the meeting rooms in Dartington House so we can carry out further tests using a … Continue reading →

Posted in Slow PC Investigations | Leave a comment