Office 2013 Rollout

Posted on July 11, 2016 by Stephen Payne

Office 2013 was made available to install on all CONNECT workstations from 1st July. It is available on the Oxford Application Installer menu and from 1st August you will start to see messages asking you to upgrade on any machine … Continue reading →

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KeePass available on CONNECT and CONNECT Remote Desktop

Posted on July 11, 2016 by Stephen Payne

KeePass has now been made available to install via the Oxford Applications Installer menu on all CONNECT machines. It will also shortly be available on the CONNECT Remote Desktop service (pre-installed, with an icon on the desktop). A note about … Continue reading →

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Update on Scanning to Departmental Drives

Posted on May 4, 2016 by Stephen Payne

Following on from the problems affecting UAS network drives that occurred on 9th March work has been carried out to update the photocopiers which were configured to scan to the affected departmental drives.

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UAS Photocopiers – Scan to network drives

Posted on March 10, 2016 by Stephen Payne

Last updated: 10.08, Tuesday 29th March Following on from the problems affecting UAS network drives that occurred on 9th March work has been carried out to update the photocopiers which were configured to scan to the affected departmental drives. The … Continue reading →

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CONNECT – UAS network drive outage

Posted on March 9, 2016 by Stephen Payne

Last updated: 07.39, Friday 10th March Work continued throughout Wednesday and Thursday to recover from Wednesday’s failure affecting UAS network drives. All departmental drives were available from 11am Thursday morning and access to the P drive was restored last night. … Continue reading →

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Continuing with the desktop RAM upgrades

Posted on March 1, 2016 by Stephen Payne

We previously reported the RAM upgrades that were completed during the first week. We knew we wouldn’t be able to continue at that pace because the remaining upgrades needed to take place over a much wider  larger spread of buildings. … Continue reading →

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The first week of RAM upgrades

Posted on February 26, 2016 by Stephen Payne

We’re continuing our RAM upgrade for desktop machines and are over half way through. During the first week we managed to upgrade 494 out of the 516 machines that we planned so thank you to everyone that has assisted us … Continue reading →

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Improving and benchmarking logon times

Posted on February 26, 2016 by Stephen Payne

One of the areas that we’ve been focusing in on is the time take between turning machines on and them being ready to load applications. A previous blog post outlines the changes we’re making to printer deployment and removing the … Continue reading →

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Windows Peformance Logs

Posted on February 24, 2016 by Stephen Payne

One of the bits of work that we’ve been looking at is identifying useful information help within the Windows logs which we can utilise to help us see what is going on. An example of this is looking using the … Continue reading →

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Understanding boot times and logon times

Posted on February 23, 2016 by Stephen Payne

A lot of support calls, especially associated with the slowness problems, surround slow logon and boot times. These range from unable to logon to delays and error messages at a range of points during people getting to the point where … Continue reading →

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