Visitor Network account lifetime

Posted on 2010-02-22 by Oliver Gorwits

Several comments on my recent post about updates to the Visitor Network Account Management tool requested an increase of the maximum account lifetime. Whilst this is more of a policy change than a feature update to the tool, and hence … Continue reading →

Posted in Documentation, Services, Wireless | Comments Off on Visitor Network account lifetime

Updates to the Visitor Network Account Management Tool

Posted on 2010-02-15 by Oliver Gorwits

Note: this post relates to a private service for University of Oxford IT Support Staff. It’s been some time since the Visitor Network account management tool, which you use to create network access accounts for visitors to the University, has … Continue reading →

Posted in General Maintenance, Services, Wireless | 1 Comment

Logging from iptables

Posted on 2010-02-11 by Oliver Gorwits

We recently had a problem to troubleshoot on the wireless network, which was quickly resolved through simply having effective logging from iptables. In case you didn’t know, iptables has a LOG target which can direct messages to the local syslog … Continue reading →

Posted in Best Practices, Firewall, Wireless | Comments Off on Logging from iptables

Wireless – what could possibly go wrong?!

Posted on 2010-02-01 by Oliver Gorwits

I love this slide from a Troubleshooting Wireless Networks talk I attended last week. It says a lot about how difficult it is to tackle trouble tickets of the “client can’t connect to network” variety.

Posted in Cisco Networks, Wireless | Comments Off on Wireless – what could possibly go wrong?!