From Steve Pierce (Replay Service Delivery Manager)
Dear Replay community,
- Mandatory client upgrade to 5.6 or above – July 21
- Downtime – July 24 18:00 – 21:00
- Downtime – July 28 23:00 – July 29 02:00
- Downtime – August 11 20:00 – 23:00
Mandatory client upgrade to 5.6 or above – July 21
On Saturday, July 21, we will require Panopto for Windows, Remote Recorders, and Panopto for Mac to be upgraded to version 5.6 or above. This change will be applied to the Panopto portal at 01:00 BST. For more information on the mandatory upgrade, see this article on the Panopto support site:
The latest versions of the Panopto for Windows and Panopto for Mac manual recorders (5.7) can be downloaded from:
The latest versions of the Remote Recorders can be downloaded from:
- 32-bit https://ox.cloud.panopto.eu/Panopto/Cache/5.7.0.42353/Software/PanoptoRemoteRecorder.exe?arch=X86&useCustomBinary=True
- 64-bit https://ox.cloud.panopto.eu/Panopto/Cache/5.7.0.42353/Software/PanoptoRemoteRecorder.exe?arch=Amd64&useCustomBinary=True
If you are updating an existing remote recorder you should not need to inform us, but if you are installing for the first time or on a new machine, please let us know via replay@it.ox.ac.uk so that we can assign correct permissions.
Downtime – July 24 18:00-21:00
On Tuesday July 24 at 18:00 BST Panopto will be performing essential updates to the ox.cloud.panopto.eu cloud database in preparation for integration with Oxford’s new Canvas VLE. The process will take up to three hours (21:00 BST). During this downtime, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a “Server unable to connect” message.
Downtime – July 28 23:00 – July 29 02:00
On Saturday, July 28, Panopto will update the ox.cloud.panopto.eu cloud database. This update will require downtime from 23:00 BST July 28 for up to three hours (02:00 BST July 29). During this downtime, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a “Server unable to connect” message.
Downtime – August 11 20:00 – 23:00
On Saturday, August 11, Panopto will be making a number of updates to the Panopto Cloud infrastructure to increase performance and scalability. These updates will require downtime from 20:00 BST August 11 for up to three hours (23:00 BST). During this downtime, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a “Server unable to connect” message.
As always, if you have any questions or concerns please e-mail replay@it.ox.ac.uk
