On Tuesday 14th April from 7am, IT Services will be replacing the firewall that protects a large number of services (including WebLearn) in order to increase capacity and enhance out ability to meet future network security requirements.
From 7am services will be shut down, and the firewall will be replaced at 7.30am. From 8am services will be coming back on line and we expect all to be back up by approximately 9am. This work will be followed by an at-risk period when any issues reported will be addressed.
Users are advised to save their work prior to the work starting and not to log in to these services until it is complete. An email will be sent to this list once the work has been completed, after which time any problems experienced should be reported through the normal support channels. In addition updates will be posted to http://status.ox.ac.uk.
IT Services apologises for any inconvenience this essential work will cause.
Rob Hebron (Operations Team Leader)